Charity Greeting Cards Pty Ltd, the owners and operators of helpinghandcoffee.com.au is committed to providing you with the best possible customer service experience. Charity Greeting Cards Pty Ltd is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.

There are several aspects of the site which can be viewed without providing personal information, however, for access to future Charity Greeting Cards Pty Ltd customer support features you may be required to submit personally identifiable information. This may include but not limited to a unique username and password.

We may from time to time engage other companies to provide services on our behalf, including but not limited to managing customer support enquiries, processing transactions or customer deliveries. Those companies will be permitted to acquire only the personal information they need to deliver the service. Charity Greeting Cards Pty Ltd takes practical steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

For each visitor to reach the site, we gather the following non-personally identifiable information, including but not limited to pages viewed while browsing the Site, version and language, browser type, operating system, page access times and referring website address. This collected information is used exclusively for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

As your purchase of our products supports Charity we are required to disclose your information to your chosen Charity to ensure transparency. This is done immediately at the conclusion of your purchase via email.

Occasionally, we may use customer information for new, unexpected uses not formerly disclosed in our privacy notice. If our information practices change at some time in the future we will use these for new purposes only, data collected from the time of the policy change will pertain to our updated practices.

Charity Greeting Cards Pty Ltd reserves the right to make changes to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or utilize the Site.

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know and this may be required in writing for security reasons. Charity Greeting Cards Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Charity Greeting Cards Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

  • by email to info@helpinghandcoffee.com.au; or 
  • by post to Charity Greeting Cards Pty Ltd. Level 16, Tower 1, 520 Oxford Street Bondi Junction NSW 2022.